Shipping & Handling
Shipping & Delivery
At Stephen’s Relief Store, we are committed to delivering your order as quickly and safely as possible.
Processing Time
All orders are processed within 1–3 business days after payment is confirmed. Once your order is processed, it will be prepared for shipment.
Shipping Time
We currently ship to selected regions including the United States and United Kingdom.
Estimated delivery time:
- United States: 8–15 business days
- United Kingdom: 8–15 business days
Please note that delivery times may vary slightly depending on your location and external factors such as customs or carrier delays.
Shipping Cost
We offer Free Shipping on all orders. No hidden fees will be charged at checkout.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number so you can monitor your delivery in real-time.
Delays
While we aim to deliver within the estimated timeframe, delays may occasionally occur due to:
- High demand periods
- Shipping carrier delays
- Customs processing
We appreciate your patience and understanding.
Incorrect Address
Please ensure that your shipping details are correct at checkout. We are not responsible for orders shipped to incorrectly provided addresses.
Lost or Stolen Packages
If your package is lost or significantly delayed, please contact us and we will do our best to assist you.
Contact Us
If you have any questions regarding your order or shipping, feel free to contact us at: izughatochukwu@gmail.com